Returns FAQ
How do I return a purchase?
You can call: 86-512-69157697
You can also send an email: info@szkare.com
Some items may not be eligible for returns due to partial product, customization, or other restrictions.
What do I do if I receive damaged goods?
We work hard to ensure that all items we receive are in perfect condition and if you receive a damaged item we apologize for the inconvenience. Please contact our customer service team at 86-512-69157697 or email info@szkare.com. We will make every effort to correct this situation.
Still have a question?
Kare customer service team is here to help.
Phone: 86-512-69157697
Email: info@szkare.com
Monday – Friday: 9:00 AM – 5:00 PM (China Time)
*Holiday hours may vary.
